Spoken Language Alignment

The Patient view screen displays the Preferred Spoken Language in the Patient Banner.

When you make an appointment for a patient with a preferred spoken language from the Patient View, this aligns the clinician's spoken languages with the patient's preferences.

1. Open the Patient view - see Accessing Patient View.
2. From the Patient view press Add Appointment.
   The Session view opens.
   A selected patient message displays.

   

3. The view automatically filters the patient’s preferred language against clinician's spoken languages.
4. Select an appointment.
   The patient details populate automatically.
5. Add any relevant appointment comments and patient related notes as required.
6. Select the Save button.

Filters

If you already have a filter set within Session view, for example "Advanced slots," the language alignment adds to your existing filter.

Therefore, if your patient speaks Welsh, and you choose Add appointment in Patient View, the filter updates to Advance slots for a Welsh speaking GP.
A filter remains until cleared by the user.